There’s nothing quite like the relief of getting your car back from the shop after a repair – but there’s also nothing worse than realising the issue wasn’t properly fixed, even though you’ve paid and been inconvenienced.
That is why a post-repair inspection is so important.
Many people assume that once the invoice is settled, everything is good to go, but mistakes can happen. Before you drive off, take a few extra minutes to double-check the repairs, test essential functions, and make sure you’re getting what you paid for.
Before you leave the shop, take a moment to go over the repair invoice. This step might seem obvious, but it’s important and often overlooked – you don’t want to pay for something that wasn’t actually done!
If something’s missing or doesn’t look right on the invoice, now is the time to ask about it. Sometimes, mechanics will fix additional issues they find along the way. While that can be helpful, you should still double-check that you actually approved those extra costs.
If the invoice has technical terms or charges you don’t understand, don’t be shy – ask for an explanation. A good repair shop should be happy to walk you through the details.
Once your car is ready for pickup, don’t just hop in and drive off, take a few minutes to look over the exterior.
In natural light, check that the paint matches the rest of the vehicle and look for any new scratches, dents, or rough spots you might have missed at first glance. Make sure doors, bumpers, and panels align properly by opening and closing them to confirm they operate smoothly and sit flush.
If the shop replaced any parts, take a quick look to confirm they’re the right type and quality. If you specifically requested OEM (Original Equipment Manufacturer) parts, verify that’s what was used instead of aftermarket parts.
Before driving off, check that all lights are working, including headlights, brake lights and indicators. Watch the dashboard when you start the engine; if any warning lights stay on, such as the check engine or airbag light, ask the shop to take a look. Finally, test the windows, door locks, and mirrors to make sure everything operates as it should. If something’s not right, it’s best to catch it before you leave.
Even if your repair wasn’t directly related to fluids, it’s smart to check them before leaving the shop. Repairs can sometimes lead to fluid loss, or something as simple as a top-up might have been missed. Take a quick look under the hood to confirm oil, coolant, brake, and transmission fluid levels are where they should be – especially if any of those systems were part of the repair.
Before driving off, glance under the car for fresh drips or puddles that could point to a leak. And if your invoice includes fluid top-ups, make sure they were actually done. If anything looks off, don’t hesitate to ask the shop for a second look.
Strange sounds are often the first sign something isn’t quite right after a repair. Start the car and listen closely for any rattling, ticking, or whining from the engine – these could point to loose parts, belt issues, or low oil. As you begin driving, pay attention to the brakes; any squeaking, grinding, or a spongy pedal feel may signal a problem. Also, note any unusual exhaust noise, like hissing or popping, which could indicate a leak or misalignment that’s worth addressing before it leads to further issues.
It’s always better to ask and check than to regret it later – a good repair shop won’t shy away from your questions and will be happy to give you reassurance or fix the issue.
Before heading home, take your car for a short test drive around the shop or nearby streets to make sure everything feels right. Acceleration should be smooth, braking should feel firm with no strange noises, and the steering should respond properly without pulling to one side. If you notice any vibrations, odd handling, or misalignment – especially after work on the wheels, brakes, or suspension – let the shop know before you leave.
A reliable repair shop will respect your vehicle inside and out, but it’s still a good idea to give the interior a quick check. Look over the seats, dashboard, and floor mats for any grease or debris, and make sure your personal items are where you left them. If you notice any strong or unfamiliar smells, especially after repairs involving adhesives or fluids, don’t hesitate to ask the team if it’s normal. A trustworthy shop will always be happy to explain.
At Col’s Body Shop, we take that extra care seriously. Every vehicle that undergoes repairs receives a complimentary wash, so your car leaves looking as good as it drives.
Before leaving the shop, it can be a good idea to ask what kind of warranty or guarantee comes with the repair. Find out how long parts and labour are covered, and be sure to get any guarantees in writing for future reference. It’s also worth asking what to do if a problem shows up days later – many reputable shops will stand by their work and fix related issues at no extra cost. A quick conversation now could save you from surprises later.
Picking up your car after a repair should feel reassuring – not leave you second-guessing. Taking a few extra minutes to look over the work ensures everything’s been done properly and that you’re completely satisfied.
At Col’s Body Shop, we pride ourselves on doing the job right the first time – and making sure you feel confident when you drive away. Our team walks you through the repairs, answers your questions, and won’t hand over the keys until you’re 100% happy with the results.
Do you need smash repairs or detailing done with care, transparency, and top-quality workmanship? Visit Col’s Body Shop – where we treat your car like our own.
